Returns & Exchanges
We want you to be fully satisfied with your Ksubi purchase, which is why we offer a 30-day window for returns on all full-priced items in their original, unworn condition. Please note that items marked as final sale are ineligible for return or exchange unless deemed faulty.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack your items in their original packaging, ensuring all designer tags and security seals remain attached and intact.
- 3.Label and Ship
Download and print your prepaid shipping label from the portal, attach it to the outside of your parcel, and drop it off at any authorized carrier location.
- 4.Processing and Refund
Once our warehouse receives and inspects your return, we will process your refund to the original payment method within 5-7 business days.